Process-Based
DHA Technologies offers a diverse range of services which includes garnering potential customers, managing data efficiently, or troubleshooting technical problems and administration issues.
We offer a wide range of voice and non-voice supported BPO, KPO services and proficient in Inbound and Outbound.
Industries We Serve
» Financial Services
» Telecommunication
» Healthcare
» Ecommerce
» Consumer Packaged Goods
» Education
» Utility / Energy
» Travel, Hospitality and Transportation
BPO
DHA delivers strategic technology management, helpdesk, network integration, and software development services that focus on eliminating headaches, reducing expenses, and increasing business performance, allowing you to achieve the most value from your IT investments. We designed to help you in enhancing your customer experience.
KPO
Knowledge process outsourcing in all the fields of human resources management, banking, insurance, revenue accounting, data entry and conversion, content development, graphics and animation, engineering and design, GIS, Business Process Modeling, Business Intelligence Components, Services.
In Bound
InBound is the type of services in which call center agents receive telephonic calls from customers and clients for solving queries. Inbound call center offer a wide range of customer-focused services that helps businesses in offering instant, efficient, and immaculate solutions to customers related to their queries, qualms, issues, and grievances.
Out Bound
OutBound is the type of service in which call center agents make outgoing calls for a company or organization. An outbound call center is the exact opposite of an inbound call center. Instead of having a majority of your calls come into your call center, specialists in outbound call centers are, generally, making active outgoing calls.
